Shipping policy
SHIPPING
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All orders above IDR 10,000,000 are eligible for free shipping.
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Li-Ning Studio partners with various logistics providers such as J&T to ensure your order is delivered safely.
How long will it take for my order to be delivered?
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Once shipped, orders typically arrive within 3–6 business days for major metro areas, and 4–7 business days for other regions in Indonesia.
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Delivery times may vary depending on your shipping address and other factors such as national holidays, extreme weather, or unforeseen circumstances.
What if my order is not delivered?
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For prepaid orders:
If our courier partner is unable to deliver the product and it is returned to us, we will immediately initiate a refund to your bank account once we receive the product back. The refund will reflect within 24–48 hours after the process begins. -
For Cash on Delivery (COD) orders:
If our courier fails to deliver the product after two attempts, the order will be automatically canceled, and you will receive a notification via email.