Shipping policy

SHIPPING

  • All orders above IDR 10,000,000 are eligible for free shipping.

  • Li-Ning Studio partners with various logistics providers such as J&T to ensure your order is delivered safely.


How long will it take for my order to be delivered?

  • Once shipped, orders typically arrive within 3–6 business days for major metro areas, and 4–7 business days for other regions in Indonesia.

  • Delivery times may vary depending on your shipping address and other factors such as national holidays, extreme weather, or unforeseen circumstances.


What if my order is not delivered?

  • For prepaid orders:
    If our courier partner is unable to deliver the product and it is returned to us, we will immediately initiate a refund to your bank account once we receive the product back. The refund will reflect within 24–48 hours after the process begins.

  • For Cash on Delivery (COD) orders:
    If our courier fails to deliver the product after two attempts, the order will be automatically canceled, and you will receive a notification via email.